Help & Tips

Videos and Tips

2020 Brochure IDP-Brochure_2020.pdf
Datacard CD800 Drivers and firmware updates. Smart70 Quick Start Guide
IDWorks USB upgrade for Windows 10  


How to create and order an ID Card in ID Snap
Smart Printer FAQ Page
SMART-31 Rewritable card printer?
Smart Printer FAQ Page
SMART-31 Rrewritable card printer?
The SMART-31R can write and erase thermochromic cards up to 500 times, so it's a perfect solution to reduce card waste and your budget.
Today, we'll demonstrate how to set up the SMART-31R from unboxing to print execution.
Troubleshooting Tips for Smart Printers
Fitting a Ribbon to the Smart Printer
Should you have ever got a Red LED blinking on any of the Smart Printers here are 2 methods to find the error message codes:
  1. If the printer driver is installed on your PC, right-click on the ‘Smart printer’ icon on the system tray on the taskbar and select the Watchman ‘Display’ then click ‘Always’ This allows a ‘Message Pop-up Box” to appear on the screen displaying any error codes.
  2. On your PC go to the ‘IDP SMART Card Printer’ in ‘Printers and Devices’ and right-click ‘Printer Properties’ then select the ‘Service’ tab. This displays the Real-time Status of your printer and any error codes. We suggest that you email us a screenshot of any error messages using either method above so we are able to troubleshoot the problem for you.
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