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Customer Feedback
Recent Customer Reviews
We are grateful for the feedback we receive from customers across New Zealand. These recent reviews reflect the service, support, and fast turnaround our team aims to provide every day.
Buzy bee
Review from 6 days ago
“Had an urgent order for a custom and Sue went above and beyond to help me. Highly recommend, the best customer service I have had in a long time.”
Our reply
“Thank you so much for your kind words. We are very pleased Sue was able to help with your urgent custom order.”
Ashleigh Hopping
Review from 3 weeks ago
“The team at ID Solutions are great to work with and super efficient with quoting and ordering for our events.”
Our reply
“Thank you for your lovely feedback. We are very pleased to hear that our team has been great to work with and efficient.”
Peter Osborne
Review from 5 weeks ago
“Great service even checked we had the correct ribbon as it was for a different model than our last purchase. That printer was great too, easy and good price.”
Our reply
“Thank you for your kind review. We are pleased we could help make sure you had the correct ribbon for your printer.”
Ronnie Lui
Review from 9 weeks ago
“We placed a rush order for blank ID cards and printer ribbon so I could take them with me on my flight back to the...”
Our reply
“Thanks so much for the kind review. I’m really glad we could get your rush order to you the very next day.”
Adam McDonald
Review from 14 weeks ago
“ID Solutions have been outstanding to work with and have become a trusted partner across all of our Trademark Live...”
Our reply
“We really value the trust you’ve placed in ID Solutions across your events. It’s great to hear our team has been able to support you well.”
Chris Flood
Review from 14 weeks ago
“All it takes is a phone call and email confirmation follow up. Great people to work with. They give you all options available to suit your needs and price.”
Our reply
“We really appreciate you taking the time to share this. We’re glad the phone call and follow-up made things easy.”
Melissa Webb, Baypark Speedway
Review from 14 weeks ago
“Awesome service!”
Our reply
“Thanks Melissa — we really appreciate the kind words. It was a pleasure helping Baypark Speedway.”
Tom Warmington
Review from 14 weeks ago
“Quick turnaround on a timeframe that was less than ideal. Dealt with a speedbump professionally and efficiently.”
Our reply
“Thanks so much for the great review. We’re really glad we could meet your tight timeframe and sort the speedbump.”
