Datacard Desktop ID Solutions
CD800 Laminator Card Printer with the NEW impress feature
Datacard Printer Support Links
CD800 (CLM) https://www.entrustdatacard.com/resource-center/printer-support/cd800-series-id-card-printer
Welcome to TruCredential software, the next generation of ID software from Entrust Datacard that allows you to design, issue, and manage credentials.
This series of videos is designed to get you up and running with your new software.
In this series of videos, we show you how to use credential design tools and layers in TruCredential software to design credentials that meet the unique needs of your organization.
For more tutorial videos: – click here – Selecting the Videos tab
1) Create a Business Card
2) Link Image to DB Field
3) Connect to an Excel DB
For more tutorial videos: – click here –
1) XS Edition
2) XM Edition
Should you have ever get a Red LED blinking on any of the Smart Printers here are 2 methods to find the error message codes:
1.If the printer driver is installed on your PC, right click on the ‘Smart printer’ icon on the system tray on the taskbar and select the Watchman ‘Display’ then click ‘Always’
This allows a ‘Message Pop-up Box” to appear on the screen displaying any error codes.
2.On your PC go to the ‘IDP SMART Card Printer’ in ‘Printers and Devices’ and right click ‘Printer Properties’ then select the ‘Service’ tab. This displays the Real-time Status of your printer and any error codes.
We suggest that you email us a Screenshot of any error messages using either method above so we are able to trouble shoot the problem for you.
Fitting a Ribbon to the Smart Printer
DataCard regionalized supplies
Which printers can use regionalized supplies?
The Datacard SD series, CD series and CE series direct to card printers all utilize the regionalized ribbon item numbers.
Do I need to update the firmware to use Regional Ribbons?
Many printers do not need the firmware update. Printers shipped since August 2016 already include firmware features for regional ribbon capability. Firmware level must be updated to at or above the following levels:
If firmware starts with D2: D2.15.3xx OR If firmware starts with D3: D3.16.3xx
Some of my printer fleet uses the Entrust Datacard Rapid Repair Replacement Program. Do those replacement printers need to the firmware upgraded before using regional ribbons?
No, printers that are shipped as replacements through the Rapid Repair Replacement Program are shipped with the latest version of firmware, which include the regional ribbon capability.
If I need to update the printer firmware in order to use regional ribbons, where do I go to get the latest firmware update?
For printer firmware updates, please visit: www.EntrustDatacard.com\inFocus The site includes the printer firmware downloads along with easy to follow instructions for successful firmware upgrades.